Business Licensing Solutions
Citizenserve business licensing software automates the application, payment, review and renewal of business licenses. Automated routing ensures your business license applications will be routed to the appropriate departments for review. Through citizenserve's flexible and user-friendly interface the renewal process will be simple.
Your business owners can submit, pay for and renew business licenses quickly through your website. Custom fields based on license type gives you the ability to track all important information associated with your license types. With a batch renewal process, you can notify all your business owners of their upcoming renewals with a click of a button. Standard and user defined reports can be created quickly to ensure all your reporting needs are met.
- Applicants can submit applications, upload copies of required documents and pay application fees through the citizenserve online portal, which can be integrated with your municipal website
- Setup custom review routes for all of your application types, you can select reviews required, deadlines for reviews and routing priority
- Electronic copies of required documentation can be attached to the application file for easy access by all authorized personnel
- Customizable deficiency checklists based on license application types
- Automated generation of Deficiency Notices
- Quickly see all pending applications in your task list
- If an inspection is required before issuance automatically notify your inspectors of pending applications
- Customizable inspection checklists based on application type
- Quick generation of inspection reports
- Quick generation of License Certificates and ID cards
- Automatic tracking of issue and expiration dates
- Allow applicants to download licenses and certificates from the citizenserve online portal
- Create custom lists of active licenses by type
- Batch email and mail renewal notices
- License holders can renew and pay for licenses through the citizenserve online portal
- License holders can submit required documentation such as proof of identity, insurance verification, etc. through the online portal
- Access to unlimited custom reports that our staff will create based on your needs
- Export your report to Excel or PDF
- Create custom report layouts or list views
- Create your own custom reports that can be shared with other users
- Create custom metrics viewable from your citizenserve dashboard
